Things to consider:
Zigbee is a mesh network. It must be installed within 30 ft of hub or another Zigbee 3.0 compliant device.
NOTE: Communication through exterior surfaces will likely reduce transmission distances.
Add your Decora Smart Zigbee device to a Zigbee hub
To control your Decora Smart Zigbee device with your phone, add it to a compatible Zigbee hub. Use the hub's app and follow the instructions for adding a Zigbee device.
When you power up your Decora Smart Zigbee device, it immediately enters joining mode (some hubs may use the term "connect", "join", or "pair"). When in joining mode, the Status light will be flashing green. This indicates that the Decora Smart Zigbee device is in joining mode. It will remain in this state for
30 minutes or until the Decora Smart Zigbee device is added to a network.
- If the Status light on the Decora Smart Zigbee device is not currently flashing green, you can put it into joining mode by following these instructions: Manually start or stop joining mode
- When joining multiple devices, you can stop joining mode on all but one device to ensure only one active device is enrolled, by either:
a) opening the air gap on all other wall switch devices and unplugging all other plug-in devices
or
b) manually stop joining mode on all devices as follows: Manually start or stop joining mode
If the hub uses older inclusion processes, contact technical services for specific product instructions.